✓01
Australian hosting
Participant data stays hosted in Australia.
Support coordination workspace
Less admin.More human support.
Navigator H brings every client interaction, follow-up, risk and document into one calm workspace — so your team can spend less time chasing records and more time moving lives forward.
✓ No setup fees✓ Australian hosted✓ Audit-ready
Real Navigator H dashboard
Explore the product
One workspace, from first contact to final report.
This is the real Navigator H demo workspace — choose a view to see how the pieces connect.
Know what needs attention
Start every day with the full picture.
See activities, follow-ups, billing readiness and risk flags across the whole team.
✓Real product, demo data
A calmer operating system
Turn scattered work into one clear system.
Follow-ups living in inboxes and memory
One accountable queue for every next action
Client context spread across files and sheets
A complete client record your team can search
Reports rebuilt manually before every review
Reports built from work already captured
The result is simple
One record. One owner. One next action.
One connected workspace
Everything your team needs to keep good work visible.
Replace scattered spreadsheets, inboxes and shared drives with one reliable record of every client journey.
01
Client interaction log
Capture every call, meeting and message against the right client — who, what and when, in seconds.
02
Shift notes
Write up each contact with its start and end time. Files you attach go straight to the client's record.
03
Risks & follow-ups
Flag risks and keep every follow-up in one list. Admins get an email before plans and reports fall due.
04
Documents in context
Attach plans, reports and consent forms to the client they belong to — no more hunting through shared drives.
05
Audit-ready activity trail
Every change is logged automatically. Show your work to auditors and plan managers with confidence.
06
Secure by design
Role-based access, encrypted storage and data hosted in Australia — built for sensitive participant information.
Who it's for
Built around the reality of your day.
Navigator H is shaped around the day-to-day reality of NDIS coordination — high caseloads, sensitive information and the need to prove your work at any moment.
- 1Support coordinators managing complex NDIS participant caseloads
- 2Specialist support coordinators who need a defensible record of every decision
- 3Coordination teams and team leads tracking work across multiple staff
- 4Providers preparing for audits, plan reviews and quality checks
Trust by design
Sensitive information deserves more than a shared drive.
Navigator H is designed for the everyday privacy, accountability and record-keeping needs of support coordination teams.
✓02
Role-based access
Give each team member access appropriate to their role.
✓03
Audit-ready history
Keep a time-stamped trail of activity and changes.
✓04
Records in context
Keep plans, reports and consent files with the right client.
How it works
From scattered to steady.
A simple path to a calmer, more accountable way of working — with hands-on support from day one.
01
Set up your team
Add coordinators, set role-based access and bring your clients in. We help you get started — no setup fees.
02
Record as you work
Log interactions, risks and follow-ups in the flow of the day. Attach documents to the right client.
03
Stay audit-ready
Every entry builds a complete, time-stamped trail. Reports and reviews stop being a scramble.
Common questions
The practical details.
What teams usually want to know before they book a walkthrough.
What does Navigator H replace?+
It brings client records, support activities, follow-ups, documents, calendar work and operational reports into one workspace instead of spreading them across spreadsheets, inboxes and shared drives.
Is it only for large providers?+
No. Navigator H supports smaller coordination teams as well as larger organisations, with pricing and onboarding shaped around team size.
Where is participant data hosted?+
Navigator H hosts participant data in Australia and uses role-based access for sensitive information.
Can we export information for reviews and billing?+
Yes. The reporting workspace includes claims, budget utilisation, plan expiry, follow-ups, client hours and admin hours, all drawn from recorded activity.
Will you help us get set up?+
Yes. Onboarding is included, with support to bring your team and client workflow into the workspace without a separate setup fee.
Your team deserves calmer days
See what changes when the admin finally gets out of the way.
Book a 30-minute demo and we'll walk through how your team would run support coordination in Navigator H.